Customer support 7 days a weekA professional team assists you 7 days a week.
Response time is usually faster between 08:00 and 22:00 (Current time is 00:15).
Access to a "private" server is restricted by a password or a white list. A server is "public" when its access is not restricted (anyone can join it).
Unlike some providers all our servers are public by default. You decide if you want to make your server private.
The server name (aka hostname) can be very important. It is the name under which your server will be displayed in servers list, it can be used by your friends to easily find your server etc.
For those reasons we let our users edit their server name in full. We do not force you to add our brand in server name.
Confident in the quality of our services we offer our customers a 24 hours money back guarantee:
If during the first 24 hours after your order you notice any problems with your game server, please raise a support ticket immediately.
If we are not able to resolve your problem we will proceed to a full refund.
This guarantee applies to all our game servers customers for their first order with us.
The free and full refund applies only if you used a credit card or paypal as payment method.
For other payment methods we offer credit to balance refund. You can use this balance to order/renew services on RoxServers.com.
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Customize your server
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