Customer support 7 days a weekA professional team assists you 7 days a week.
Response time is usually faster between 08:00 and 22:00 (Current time is 22:25).
A codec (coder-decoder) is a program capable of encoding or decoding a digital data stream for transmission, or decodes it for playback.
As codecs determine your audio quality based on your needs we do not restrict them.
Confident in the quality of our services we offer our customers a 30-day money-back guarantee:
If during the first 30 days after your order you notice any problems with your voice server, please raise a support ticket immediately.
If we are not able to resolve your problem we will proceed to a full refund.
This guarantee applies to all our voice servers customers for their first order with us.
A full refund is available only for payments made through PayPal.
For other payment methods, we credit your RoxServers.com account. You can use that balance to order or renew services.